Legal

Advisor Agreement

Last updated: September 2026

This Advisor Agreement (“Agreement”) is entered into between CLEFALON (“we,” “us,” or the “Platform”) and each approved advisor (“Advisor” or “you”). It supplements the CLEFALON Terms of Service and governs your participation as a vetted advisor on the Platform.

1. Advisor Status and Vetting

Advisor status is granted solely at the discretion of CLEFALON after review of your trade experience, equipment, recent work, and ethics and safety agreement, together with a licence or registration where the jurisdiction in which you work requires one. Some jurisdictions require locksmith licensing or registration and others do not; CLEFALON does not represent that any single licence is required everywhere. Approval does not create an employment, agency, partnership, or franchise relationship.

2. Platform Protection and Non-Competition

As an Advisor, you are granted privileged access to the Platform’s question feed, pricing tools, user interactions, and operational workflows. In exchange, you agree that you will not:

  • Copy, reproduce, mirror, scrape, or create a derivative version of the Platform or any of its features, designs, code, databases, or business methods;
  • Reverse-engineer, decompile, disassemble, or otherwise attempt to discover the source code, algorithms, data models, or technical architecture of the Platform;
  • Use information, relationships, pricing data, or workflows obtained through the Platform to start, operate, finance, advise, or promote a competing marketplace, advisory service, locksmith platform, or related business;
  • Solicit, recruit, or transact directly with seekers outside the Platform for the purpose of bypassing Platform fees or replicating the Platform’s service;
  • Disclose, share, or exploit any confidential, proprietary, or non-public information about the Platform, its users, or its operations.

These obligations survive the termination of your Advisor account and continue for a period of twenty-four (24) months thereafter.

3. Membership and Payments

No Advisor subscription or application fee is active in the current Platform. Advisor access is controlled by the verified account and profile status held by CLEFALON. If a paid membership is introduced later, its price, billing terms, cancellation process and effect on access will be shown before an Advisor agrees to it; this Agreement does not create a $47 charge today.

4. Claiming Jobs and Pricing

When claiming a question, you must set a price of at least $25.00. You are solely responsible for the accuracy of your advice, the quality of your work, and compliance with all applicable locksmithing laws and regulations.

5. Payments and Payouts

Intended economics. When paid consultations open, the Seeker pays the consultation price you quote. CLEFALON's platform share — currently 20% — is taken out of that quoted price, and you receive the remaining 80%. There is no separate Seeker surcharge, service fee, or subscription.

Current capability. Card payments are not open on CLEFALON today, and there is no payout onboarding, payout account, or payout schedule in the Platform. No Advisor can currently receive a payment through CLEFALON, and nothing on the Platform should be read as a promise that a payout has been arranged, scheduled, or is pending. When payments and payouts are switched on, Advisors will be asked to complete payout onboarding before any money can be released, and this section will be updated to describe the process actually in use.

6. Suspension and Termination

We may suspend or terminate your Advisor account for any violation of this Agreement, the Terms of Service, or for any conduct that we determine harms the Platform or its users. Termination does not relieve you of obligations under Sections 2, 7, and 8 of this Agreement.

7. Confidentiality

You agree to keep all non-public information about the Platform, its operations, its users, and its advisors strictly confidential, and to use such information only as necessary to perform your advisory services through the Platform.

8. Indemnification

You agree to indemnify and hold harmless CLEFALON and its owners from any claim, loss, or liability arising out of your advice, conduct, breach of this Agreement, or violation of any law.

9. Governing Law

This Agreement is governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Disputes shall be resolved in the state or federal courts located in Cook County, Illinois.

10. Acceptance

By submitting an advisor application or claiming your first question, you acknowledge that you have read, understood, and agree to be bound by this Advisor Agreement and the CLEFALON Terms of Service.